When Receiving Your Product

Before signing the delivery note, please check the package of your product for any damage or issues. If there is any damage, missing items, or a broken seal on the box tape, do not sign any delivery documents. Instead, request the courier to prepare a damage report and return the package. If you fulfill this obligation, your replacement products will be sent to you immediately. If a product with a damaged box or allegedly missing content is accepted, we cannot be held responsible for any damage or shortage of its contents. Please report this situation to us in writing to ** or verbally to ***, along with your order number, as soon as possible.

Our Customer Service

For any questions regarding your orders or for product information, you can contact us from anywhere in Turkey by calling *** or by filling out our contact form to request support.